Terms of Service

Last Updated: June 2026

Welcome to LiuBing (hereinafter referred to as "LiuBing", "Platform", "we"). These Terms and Conditions (hereinafter referred to as "these Terms") apply to all users who access or use the LiuBing website, mobile applications, online classrooms, and related services.

Using LiuBing services means that you have read, understood, and agree to comply with these Terms and related policy documents, including the Privacy Policy and other platform rules.

1. Service Description

LiuBing is an online education platform designed to connect teachers, students, and parents, providing Chinese, mathematics, programming, and other educational courses and learning support services.

Platform services include but are not limited to:

• Course browsing and booking
• Online classrooms
• Learning assessments and feedback
• Teacher matching services
• Learning record management
• Educational resources and content services

2. User Eligibility

You must have the legal capacity to enter into agreements under applicable law to register and use this platform.

Students who have not reached the legal age of majority should be registered by their parents or legal guardians, or should use the platform under the authorization and supervision of their guardian.

Teachers should ensure that they possess the qualifications, experience, and relevant authorizations necessary to lawfully provide educational services.

3. Account Registration and Security

Users should provide truthful, accurate, and complete information when registering.

Users should properly safeguard their account passwords and login information, and are responsible for all activities under their account.

If you discover that your account has been used without authorization, you should notify the platform immediately.

LiuBing reserves the right to suspend or terminate accounts that contain false information, fraudulent behavior, or violate these Terms.

4. Student and Parent Responsibilities

Students and parents should use platform services reasonably and comply with classroom discipline and platform rules.

Users must not:

• Harass teachers or other users
• Post illegal or inappropriate content
• Impersonate others
• Interfere with normal platform operations
• Record, distribute, or share classroom content without authorization

Parents are responsible for supervising minors' use of the platform and updating student information promptly.

5. Teacher Responsibilities

Teachers should provide teaching services with professionalism, integrity, and responsibility.

Teachers should:

• Ensure that submitted materials are authentic and valid
• Complete teaching at the agreed time
• Respect students and parents
• Comply with platform teaching standards
• Protect student privacy information

Teachers must not:

• Request payments from students or parents outside the platform
• Conduct private transactions bypassing the platform
• Distribute illegal, inappropriate, or discriminatory content
• Infringe on others' intellectual property rights

LiuBing reserves the right to take actions against teachers who violate rules, including warnings, suspension of course listings, course removal, or termination of cooperation.

6. Course Booking and Attendance

Users can book courses through the platform.

Confirmed courses will be held according to the booked time.

Students should prepare in advance for class, including internet connection, devices, and learning environment.

The platform is not responsible for losses caused by user equipment, network issues, or other personal reasons that prevent normal course participation.

7. Course Cancellation and Rescheduling

Users can apply to cancel or reschedule courses according to the rules published by the platform.

If a teacher is unable to teach due to special circumstances, the platform will assist in arranging makeup classes, rescheduling, or refunds.

For users who frequently cancel courses or miss classes without valid reasons, the platform reserves the right to restrict relevant features or charge applicable fees.

Specific cancellation and rescheduling rules are subject to the course policies published by the platform.

8. Fees and Payment

Platform courses are charged according to published prices.

Users should complete payment when purchasing courses.

All fees are based on the content displayed on the order confirmation page.

The platform reserves the right to adjust course prices, but already purchased course packages are not affected by subsequent price adjustments.

9. Refund Policy

LiuBing is committed to providing quality educational services.

Users can apply for partial or full refunds in accordance with the platform's refund policy.

The following situations typically do not support refunds:

• Completed courses
• Absence from courses due to personal student reasons
• Account termination due to violation of platform rules

Specific refund conditions are subject to the Refund Policy published by the platform.

10. Intellectual Property

The platform website, course content, teaching materials, course materials, videos, images, trademarks, software, and related resources are protected by intellectual property laws.

Except as permitted by law or with authorization, users may not copy, distribute, modify, sell, or commercially exploit related content.

Teachers retain intellectual property rights to their original teaching content, while granting the platform the right to reasonably use such content within the scope of service provision.

11. Class Recording and Content Usage

For purposes of teaching support, quality management, or dispute resolution, the platform may record certain classes.

Users may not record, distribute, download, or publicly publish classroom content without authorization.

Violation of the above may result in account suspension, termination, and legal liability.

12. User-Generated Content

Comments, assignments, discussion content, and other materials submitted by users on the platform should not infringe on the legitimate rights of third parties.

Users are fully responsible for content they post.

The platform has the right to delete content that violates laws, regulations, public morals, or platform rules.

13. Platform Service Changes and Termination

LiuBing reserves the right to modify, suspend, or terminate services based on business development needs.

If significant changes occur, the platform will notify users through website announcements, email, or other reasonable methods.

The platform reserves the right to suspend or terminate accounts that violate these Terms.

14. Disclaimer

The platform will make reasonable efforts to ensure stable service operation, but does not guarantee that services will always be uninterrupted or completely error-free.

The platform is not responsible for losses caused by:

• Force majeure events
• Internet or communication failures
• Third-party service interruptions
• User device or network issues
• User operational errors

15. Limitation of Liability

To the maximum extent permitted by law, LiuBing is not responsible for any indirect losses, lost profits, data loss, or business losses.

The total compensation liability of the platform shall not exceed the order amount that led to the relevant dispute.

16. Applicable Law and Dispute Resolution

These Terms are governed by the law of the jurisdiction where the platform is operated.

For disputes arising from these Terms, both parties should first seek to resolve them through friendly negotiations.

If negotiation fails, the matter should be submitted to the relevant court or arbitration body with jurisdiction.

17. Contact Us

If you have any questions, suggestions, or complaints regarding these Terms and Conditions, please contact us through the "Contact Us" page on the LiuBing official website.

We will respond to your inquiries within a reasonable timeframe.